2025-04-10
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Industry news
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A New Addition to Amazon’s Freight Solutions

Amazon has announced the launch of an inbound-only LTL service, sending a memo to customers outlining the details. The goal is simple: give shippers more flexibility and a solution that better fits their volume, especially when they can’t fill an entire trailer. As businesses evolve, so do their logistics needs - and Amazon is positioning this service to meet those shifts directly.

How the Inbound-Only LTL Service Works

According to FreightWaves, the service is designed for shippers who don’t have enough freight to fill a truck. This new option allows them to send LTL shipments directly to Amazon facilities. From there, Amazon handles the storage and later moves the goods through its existing package delivery network.This setup is very different from the traditional LTL model. Typically, shipments move on pallets and remain on pallets until they reach their final destination. Amazon’s offering, however, is inbound-only and designed to integrate seamlessly into their fulfillment ecosystem.The service lives inside the Amazon Freight portal, next to the full truckload (FTL) option. Shippers can compare prices for both services up to 14 days in advance, track shipments, view invoices, and manage payments - all in one place.

Why Amazon Created This Offering

Amazon’s Americas supply chain vice president, Ari Silkey, emphasized that this service is a response to customer feedback. Many shippers want to move more goods into Amazon fulfillment centers but don’t always have the volume for a full trailer. The inbound LTL model gives them access to Amazon’s technology, network, and infrastructure - without needing full truckload capacity.This service also strengthens Amazon’s overall market presence. While it’s currently limited to inbound freight and not direct-to-consumer LTL, it gives Amazon a competitive entry point into yet another segment of logistics. Most importantly, it reflects Amazon’s ongoing approach: listening to the market, understanding what customers struggle with, and building solutions around those needs.If you’d like, I can give you a more punchy, more SEO-optimized, or more concise version as well.

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